Sofology Warranty
Warranty on battery packs.
Sofology warranty. We think choosing a new role and choosing a new sofa have a lot in common. Please refer to your certificate for full terms and conditions a copy of which is available from your sofology store or direct from the scheme administrator castelan limited. If you have any concerns regarding your battery pack product please contact sofology customer services on 03444 81 81 81.
Careers at sofology sofa collection call to order clearance fast easy effective help. Battery packs are also covered under your sofashield technical cover. Sofology are offering a 2 year warranty on the battery packs.
That s why many of the sofology sofas come filled in the backs and or the seats with what s called hollow fill fibre. They are reachable on facebook or on twitter especially if you tweet to sofologyhelp. Mon sun 08 30 to 17 00.
A friend of mine has been looking for a sofa suite for ages and just found one she likes. Sofashield terms conditions important information. You can contact sofology customer services on social media between 9am and 5pm throughout the week.
It s literally like cotton wool and is the softest thing ever. The great news is that it will last the whole life of the sofa the bad news for some is that it requires daily maintenance. If there is any issue at all with your order they will do less than nothing to help.
Oddly enough sometimes the most premium products can end up being more delicate than less luxurious alternatives. Our 20 year structural guarantee applies to every single sofology range whether it s the most expensive luxurious sofa we offer or a more affordable option. However just done cursory internet review and the post sale review are awful seem to be thosands of people with faulty sofas being delivered or sofas that become faulty soon after and then having months years of fights with sofology who don t return calls etc etc and then come out to deny there are any.
The same quality of materials and craftsmanship goes into every one. These terms apply for the full five years of your sofashield service. The only time sofology ever called me was to take payment.
If you have a delivery query. Other ways to contact sofology. The sofology team aims to respond to all e mails within 72 hours.
Purchased what i was told would be an extended warranty through sofology and would be covered for any eventuality try to make a claim and rejected as low and behold not covered by warranty which turns out to be no more than accidental damage cover that is the same as what my home insurance would cover i feel that sofology missold the insurance as something it is not and once your warranty is. If you need product support. View details and apply for this customer service advisor job in warrington wa3 with sofology on totaljobs.
Alternatively you can arrange a callback at www sofology co uk. Have literally been left to sit on the floor for the next 12 weeks. On our contact forms.
On 03444 81 81 81 we re open. You can e mail them directly at social media sofology co uk.
