Sofology Quality Issues

No pressure at all with professional advise on the right choice to make. You need to be aware that your complaint using s75 cca 1974 will involve your card provider raising your complaint with the retailer s bank who will in turn seek input from the retailer. Good quality photos may help and sofology are in the furniture ombudsman scheme if the seller fails to replace or refund.

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Sofology contacted me after this visit and said that they will be replacing the filling of the seats and the leather covering as they have had an issue with all the linara sofas provided by their supplier and will be doing this under warranty and that their other customers have been happy with this change over the past few months.

Sofology quality issues. Sofology has been brilliant i read all of the bad reviews and was really worried but i must say they have been fantastic from start to finish. The store can t deal with complaints and refer you back to the useless customer service team on the phone. Rate sofology s value and service.

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Tom at the giltbrook branch was excellent. If there is any issue at all with your order they will do less than nothing to help. We bought the sofas from the sofology clearance online so got a great price.

Currently have a sofology sofa inherited from family when they moved and couldn t take it with them as it didn t fit. At sofology we want our customers shopping experience with us to be an enjoyable one and we take any customer issue we receive seriously. It s coming up for 7 years old and looks practically new memory foam seat cushions large and comfy enough for 6ft plus person to sleep on separate cushions for the back of the sofa.

The sofas then arrived really quickly and we were kept up to date regarding the delivery time slot etc. So many complaints about them. Great experience at sofology recently.

To finish kept informed all the way delivery was smooth and the delivery guys were really polite and efficient the quality of the sofa speaks for itself thank you. We purchased a sofa 6 months ago from sofology oldham within a month reported issues of a baggy nature to the seating cushions we then had a sofology engineer attended who instructed us that the sofa cushions would need manipulation back into place after every use and that s how it was. A lot of sofology reviewers complain about the quality of sofology products.

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