Sofology Online Chat

At sofology we love to listen we can sit and chat to our customers for hours asking the right questions to gather all of the information we need to find our customers their dream sofa we re great at creating the perfect vision of what that dream sofa will look like in our customers home we bring it to life we create excitement we are. Find a sofa you love from the comfort of your own home life can be busy at times and we know it isn t always easy to get to your local sofology store to take a closer look at all your favourite sofa ranges. Despite me raising the complaint in two more.

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Help enquiries find help here for your frequently asked questions finance information and care advice.

Sofology online chat. In order to make sure you get through to the right team first time please carefully read the options below. Fast easy effective help. Waited till 17th then called many times on hold 45 mins cut off no response online chat nothing managed to get through on the 18ty to be told they don t expect delivery to warehouses until the 5th aug which i said if by 5th i don t receive a delivery date then will cancel to which ellenor from sofology agreed to.

Our sofologist live feature brings the store experience to you wherever you are. I am still waiting to hear back from them weeks later about the 50 and the complaint. However just done cursory internet review and the post sale review are awful seem to be thosands of people with faulty sofas being delivered or sofas that become faulty soon after and then having months years of fights with sofology who don t return calls etc etc and then come out to deny there are any.

A friend of mine has been looking for a sofa suite for ages and just found one she likes. As part of their plantree initiative sofology limited have partnered with the woodland trust registered charity number england and wales. We have provided helpful numbers and content to help with some things simply use the chat at the bottom right for everything else.

They ignore my emails and support tickets and the live chat is worse than useless. The quickest way to find an answer to your query is to check the faqs in our support centre. Sofology limited is authorised and regulated as a credit broker by the financial conduct authority fca and is not the lender.

Manage your personalised watchlist. Sofology will donate 1 25 in respect of each completed and fulfilled order for sofology furniture and accessories that is made between 16th march 2020 and 9th march 2023 inclusive. You ll find information about every step of the order and delivery processes along with product support help.

Despite sofology s response to this review promising to respond they have continued to ignore me for another two weeks. Set up an online virtual portfolio. Choose from online support web chat or call to talk to a sofologist today.

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